Privacy Policy
Who We Are
Our website address is: https://yourenergysystems.com.
Your Energy Systems is a renewable energy and electrical services business serving the Wirral and surrounding areas.
Comments
When visitors leave comments on the site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help with spam detection.
An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website may be able to download and extract any location data from images on the website.
Cookies
Our website uses cookies to help the site function properly, improve user experience, and help us understand how the site is being used.
If you leave a comment on our site, you may choose to save your name, email address and website in cookies. These are for your convenience so you do not have to fill in your details again when leaving another comment. These cookies last for one year.
If you visit our login page, we set a temporary cookie to check whether your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set several cookies to save your login information and screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you edited. It expires after one day.
We may also use cookies related to analytics and consent management tools, including services such as Google Analytics 4, Google Tag Manager, and CookieYes, where these are enabled. These help us measure traffic, understand site usage, and manage cookie preferences.
You can manage your cookie preferences through the cookie banner or your browser settings.
Embedded Content from Other Websites
Pages on this site may include embedded content such as videos, maps, images, articles, or other media. Embedded content from other websites behaves in the same way as if you had visited the other website directly.
These third-party websites may collect data about you, use cookies, embed additional tracking, and monitor your interaction with that content, especially if you have an account with them and are logged in to that service.
Contact Forms and Enquiries
If you contact us through a form on this website, we may collect the information you provide, such as your name, email address, phone number, service interest, and message details.
We use this information to:
- respond to your enquiry
- provide quotations or service information
- manage customer communication
- understand what service you are interested in
We do not use contact form submissions for unrelated marketing without your permission.
Analytics
We may use analytics tools, including Google Analytics 4, to help us understand how visitors use the website. This may include information such as pages visited, time spent on the site, device type, browser type, and general location data.
This data is used to improve the website, understand which pages and services are performing well, and support general business decision-making.
Where required, analytics cookies are only used based on the consent choices you make through our cookie banner.
Who We Share Your Data With
We do not sell your personal data.
We may share limited data with trusted third-party service providers where needed to run the website or respond to enquiries. This may include:
- website hosting providers
- spam detection tools
- analytics providers
- consent management providers
- email or communication systems used to handle enquiries
If you request a password reset, your IP address will be included in the reset email.
How Long We Retain Your Data
If you leave a comment, the comment and its metadata are retained indefinitely. This allows us to recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.
If you submit an enquiry through our website, we may retain that information for as long as necessary to respond to your request, manage customer communications, keep business records, and meet any legal or administrative obligations.
For users who register on our website, if any, we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time, except they cannot change their username. Website administrators can also see and edit that information.
What Rights You Have Over Your Data
If you have an account on this site, have left comments, or have contacted us through the website, you may request:
- a copy of the personal data we hold about you
- correction of inaccurate data
- deletion of personal data we hold about you, where applicable
This does not include data we are required to keep for administrative, legal, or security purposes.
To make a request, please contact us using the contact details provided on the website.
Where Your Data Is Sent
Visitor comments may be checked through an automated spam detection service.
Form submissions, analytics data, and technical website data may also be processed by third-party services used to help operate the website and manage enquiries.
Your Contact Details
If you have questions about this privacy policy or how your data is handled, please contact us through the details provided on our Contact page.
Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes to the website, our services, legal requirements, or the tools we use. Any updates will be posted on this page.